Terms of service

Updated 4 September 2026

Who promises what to whom, what it costs and how to walk away. Worth reading before the first call rather than after it.

Who provides the service

Who these terms apply to

These terms apply to business clients: legal entities and self-employed individuals. The service is not provided to consumers for personal use, so consumer protection provisions do not apply here.

By using the website and enquiring about the service you accept what is set out here. The scope, price and timing of specific work are agreed separately in writing; where a separate agreement provides otherwise, that agreement prevails.

What we do

We build workspaces for businesses: we connect enquiry collection, replies, proposals, reminders and confirmations so that the same data is not retyped by hand. The workspace connects to the tools you already use.

The work runs in four steps: a call, a map of your workflow, the build, and maintenance. The call and the map are free and create no obligation.

What we do not do

• We do not promise any specific increase in sales, clients or revenue. The workspace removes manual work, it does not buy clients.
• We are not responsible for changes made by third-party providers: Google, Meta, Cloudflare, or your booking or accounting system. If their terms or interfaces change, we adapt the solution again within the scope of maintenance.
• We do not provide legal, accounting or medical advice, and the workspace does not draft answers of that kind.

Price and payment

• Setup from 499 €, one off. We give the exact figure after the call, once we can see how many channels and steps need connecting. You approve the amount before work begins.
• Maintenance from 49 € per month. It covers changes as the business changes: a new channel, a new service, new pricing.
• Prices are stated excluding VAT unless stated otherwise alongside the price.
• Invoices are payable within 14 days of issue. If payment is more than 30 days late, we may suspend maintenance after giving 7 days' notice.

How to end it

There is no fixed-term contract and no commitment period.

• You can end maintenance at any time with 30 days' written notice. The current month, once paid, is not recalculated.
• If work is stopped during the build, payment is due for the part actually completed.
• When the engagement ends we remove our access to your systems. Everything created in your environment and in your tools stays with you.

Who owns what

Your data, your price list, your texts and your client lists are and remain yours. General solutions, templates and code that we use across all clients remain ours; we grant you a perpetual right to use them in your own business for as long as you comply with these terms.

Artificial intelligence and review

Some replies are drafted by artificial intelligence models. We start in a mode where nothing goes out without your approval. Automatic sending is enabled only for the topics you specify, and only at your request.

Where software replies to a client, that is stated openly, as the EU AI Act requires. For content you allow to be sent automatically, responsibility rests with you as the sender, so the list of topics is worth choosing carefully.

Liability

We work carefully, but no system runs without interruption. Our total liability under any given order is limited to the amount you paid under it during the last 12 months. We are not liable for indirect losses: lost revenue, lost profit or reputational harm.

This limitation does not apply to damage caused intentionally or by gross negligence, nor in cases where the law does not permit liability to be limited.

Your obligations

• Provide the access needed for the work, and supply data in good time: price list, frequently asked questions, the order in which things are answered.
• Ensure you have the right to process the client data you pass to the workspace.
• Review prepared replies for as long as review mode is running.

Confidentiality

We do not disclose to third parties what we learn about your business. This obligation continues after the engagement ends. We will not use your name or logo as an example without separate written consent.

Disputes and governing law

The law of the Republic of Lithuania applies. Disputes are settled first by negotiation; if no agreement is reached within 30 days, the dispute is settled by the courts of the Republic of Lithuania at the service provider's place of establishment.

When these terms change

When we change them we will put a new date at the top of the page. Existing clients will be told of material changes by email 30 days in advance; if the changes do not suit you, you may end maintenance without a notice period.

How we handle personal data is set out separately: privacy policy.